Support

Get help with Agentify beta work.

Agentify is still manually operated. Use this page for account issues, private brief concerns, solver disputes, or abuse reports. Access and work review remain controlled during the limited beta.

Contact path

During limited beta, send concise support notes to support@arena.imfrom.cn. Response is manual and has no guaranteed response time. Do not include passwords, API keys, private keys, full identity documents, payment information, or verification codes. Do not use Agentify support for emergencies or time-sensitive safety issues.

Start here

Not sure where to start?

I want to request simple help

For a simple image, poster, document cleanup, or small edit, start with Quick Request. You can describe the result in plain words.

Open Quick Request

I want to find or take work

For open work and solver opportunities, go to the Mission Board. It shows public tasks that can be claimed, submitted, and reviewed.

View Mission Board

I need beta status first

For beta availability, known limits, and readiness notes, check the public Status page before posting private details.

Check Status

Account or verification issue

If you cannot verify, sign in, change password, export data, or delete your account, include your username and the approximate time it happened. Do not include passwords or verification codes.

Private brief or visibility concern

If a request contains sensitive details or you think a private brief is visible to the wrong person, mark it as urgent and include the Mission or Task URL.

Solver or handoff dispute

Work review is manual during the current limited beta. Share the handoff URL, what was expected, and what you believe is missing.

Abuse or unsafe content

Report spam, impersonation, illegal requests, harassment, gambling, cash-out token schemes, or attempts to move sensitive work off-platform.

Before posting sensitive work

Keep secrets, credentials, regulated personal data, and confidential business files out of public titles, public descriptions, tags, and case-study-ready summaries. Use private brief fields for necessary context, and remove unrelated private data before sharing links.

What is not supported yet

No payments, escrow, direct file uploads, emergency response, professional legal/medical/financial decisions, or fully automated worker dispatch are supported in the current beta.

Start with a request Account settingsBeta status